General terms and conditions


GENERAL TERMS AND CONDITIONS
METEO CONSULT


ARTICLE 1. SCOPE

These General Terms and Conditions of Sale govern the use of services and information delivered as part of the services provided by METEO CONSULT SAS, listed on the Trade and Companies Register (RCS) of Versailles under number 347 613 879, with headquarters at 1 rue Antoine de Baïf, Domaine de Marsinval, 78540 Vernouillet, FRANCE (hereinafter referred to as “METEO CONSULT”) through the METEO CONSULT website available at http://www.meteoconsult.fr (hereinafter referred to as “the Website”).

The Client accepts all the general terms and conditions without reservation; these apply to all services and products offered by METEO CONSULT.

Certain capitalised terms are defined in article 20 below.

METEO CONSULT offers,

  • - primarily, access to meteorological content and information, where applicable as part of a Subscription;
  • - secondarily, acquisition of products related to meteorology.

In the event of failure to abide by the provisions of these general terms and conditions, METEO CONSULT reserves the right to take any measure to protect its interests and in particular to ensure their execution. METEO CONSULT may therefore assign civil and/or criminal liability to the Client. METEO CONSULT also reserves the right to immediately terminate a Subscription, without formalities and in accordance with the law, in the event of any infringement of any of the clauses stipulated below. Any contrary condition not accepted by METEO CONSULT is not enforceable. The failure of METEO CONSULT to invoke one of these general terms and conditions does not amount to a waiver of METEO CONSULT’s right to invoke said provision at a later date.


ARTICLE 2. ACCESS TO SERVICES

These General Terms and Conditions of Sale govern the use of services and information delivered as part of the services provided by METEO CONSULT SAS, listed on the Trade and Companies Register (RCS) of Versailles under number 347 613 879, with headquarters at 1 rue Antoine de Baïf, Domaine de Marsinval, 78540 Vernouillet, FRANCE (hereinafter referred to as “METEO CONSULT”) through the METEO CONSULT website available at http://www.meteoconsult.fr (hereinafter referred to as “the Website”).

The Client accepts all the general terms and conditions without reservation; these apply to all services and products offered by METEO CONSULT.

Certain capitalised terms are defined in article 20 below. METEO CONSULT offers,

  • - primarily, access to meteorological content and information, where applicable as part of a Subscription;
  • - secondarily, acquisition of products related to meteorology.
In the event of failure to abide by the provisions of these general terms and conditions, METEO CONSULT reserves the right to take any measure to protect its interests and in particular to ensure their execution. METEO CONSULT may therefore assign civil and/or criminal liability to the Client. METEO CONSULT also reserves the right to immediately terminate a Subscription, without formalities and in accordance with the law, in the event of any infringement of any of the clauses stipulated below. Any contrary condition not accepted by METEO CONSULT is not enforceable. The failure of METEO CONSULT to invoke one of these general terms and conditions does not amount to a waiver of METEO CONSULT’s right to invoke said provision at a later date.


ARTICLE 3 - INFORMATION ON PRODUCTS AND SERVICES

Pursuant to article L111-1 of the French Consumer Code, METEO CONSULT invites internet users to browse the Website to find products and services for sale online and to understand the essential characteristics of products and services before ordering. METEO CONSULT offers a Subscription for the duration defined in the offer selected by the Client. Trial offers of variable duration may also be provided on the Website, on a temporary basis or otherwise. Unless otherwise indicated, these trial offers are subject to the general terms and conditions of sale and limited to a single registration per Client (same email address) for each type of trial offer.


ARTICLE 4. PRICES

The services and products offered by METEO CONSULT are subject to payment, which is due either when the order is accepted by the Client or according to the terms set out in the selected offer in the event of Subscription.

The applicable rates are those posted on the Website on the day the order is made; METEO CONSULT reserves the right to modify these rates at any time. The rates are displayed, and should be paid, in euros. Private individuals and professionals are not exempt from French VAT. European professionals with an intra-community VAT number are exempt, provided that they submit this number when they subscribe or purchase a product.

METEO CONSULT will inform each Client by email at the address provided by the Client during registration or modified by the Client at a later date via his Account of any price increase at least 15 (fifteen) days before it comes into force. If the Client does not accept this price increase, he may terminate his Subscription via his Account on the Website as indicated in article 6 below; this termination will take effect when the next payment of the Subscription falls due. If no notification of termination is received from the Client, the new pricing structure will apply from the date on which the next payment of said Subscription falls due, after the new pricing structure comes into force. The termination conditions provided for the event of any modification of prices to the Subscription packages as referred to above will apply under the same conditions in the event of any modification of prices resulting from an increase in or creation of new taxes. The Client agrees to pay the full price and fees relating to the subscribed service or product, including taxes, at the time of registration on the Website. The Client is solely responsible for the actual payment of the subscribed service or product.

All promotional offers are only valid for the period of validity of the offer concerned. Promotions are not cumulative. They may not be exchanged for their monetary value or reimbursed in part or in full. Once the stipulated period has passed, any reduction will permanently lapse.

All product orders must be paid in euros, including all taxes, excluding any contribution to processing and shipping costs.


ARTICLE 5 - PAYMENT METHODS

In accordance with the legal provisions relating to the application of the SEPA (Single Euro Payments Area) European banking standards, seven (7) payment methods are offered, depending on the subscribed offer:

  • - Payment by bank card via secure server (GIE Cartes Bleues, Visa, MasterCard, American Express)
  • - Payment by SEPA direct debit to METEO CONSULT based on advance authorisation provided by the account holder, by way of a written mandate addressed to METEO CONSULT, 1 rue Antoine de Baïf, Domaine de Marsinval, 78540 VERNOUILLET, FRANCE
  • - Payment by cheque (issued by a bank domiciled in Metropolitan France) made out to METEO CONSULT and sent with the letter provided during the order to METEO CONSULT, Service Comptabilité, 1 rue Antoine de Baïf, Domaine de Marsinval, 78540 VERNOUILLET, FRANCE
  • - Payment by SEPA transfer (account details provided on request from Customer Services)
  • - Payment via PayPal
  • - Payment via Internet +
  • - Payment via Contact Plus API, aimed solely at internet users equipped with a Box Orange. This service is billed by time, i.e., € 0.50 incl. taxes + € 1.25 incl. taxes/min, up to a limit of € 8.00).

Online payments via bank card are operated by the ATOS ORIGIN secure solution, which includes an SSL (Secure Socket Layer) encryption process. As a result, METEO CONSULT does not store full bank card numbers on its IT servers. Bank card numbers are processed by ATOS Origin, PayPal and W-HA. METEO CONSULT transactions are based on an authorisation number, a transaction number and a merchant ID; your credit card details never pass through the network unencrypted.

Payment via SEPA direct debit: for the purchase of a Subscription, the mandate must be signed and accompanied by bank account details (IBAN/BIC). This mandate has a “Référence Unique de Mandat” (RUM) (unique mandate reference). If the Client purchases a Subscription by direct debit and signs a mandate, the Client is responsible for providing full and accurate information and informing METEO CONSULT of any change(s) to said information which occur(s) during the contract at the above-mentioned address as soon as possible. Any cancellation of the SEPA direct debit instruction will lead to the termination of the Subscription contract. All information about the SEPA direct debit can be accessed on the Client’s Account.

Payment conditions (for purchase of products or Subscriptions) are defined in the selected offer.

Payment will be made at the start of the payment period (payment in advance) when the Account is created, then, if applicable, monthly by automatic direct debit until the Subscription is terminated, whether by the Client or by METEO CONSULT.

Transactions and information concerning the Client are always confirmed. The Client is advised to print out and retain the confirmation form. In any event, the Client is hereby informed that this will be automatically recorded in PDF format on his Account. This form contains all the details required to contact METEO CONSULT in the event of any problems.

The Client user is solely responsible for payment by bank card, whatever the type of service or product. METEO CONSULT is not responsible for payment issues related to the malfunction of the e-commerce service.


ARTICLE 6. ORDER ACCEPTANCE

Before accepting the order, the Client may correct any errors made in the capture of his data at any time.

Acceptance of the order by the Client is tantamount to acceptance of these general terms and conditions, in full and without reservation. To accept the order, the Client must click on the “ORDER” button on completion of the order. Acknowledgement of receipt will be sent by return to the email address recorded in the order form, indicating the exact amount invoiced, the processes and conditions for setting up the Subscription or the conditions for delivering the order.

This acknowledgement of receipt constitutes acceptance of the order and approves the transaction. The Client acknowledges that the data recorded on the Website constitutes proof of transaction (Subscription type or product type and transaction date) and the data recorded by the payment system described below constitutes proof of financial transaction.

The Client acknowledges that he is hereby informed that a summary of his order is automatically archived and can be accessed on his Account.

METEO CONSULT reserves the right to suspend and/or refuse any order from a Client with whom METEO CONSULT is in dispute, for any reason, without the latter being entitled to claim indemnity.

Acceptance of cookies is required for any purchase or Subscription on the Website.


ARTICLE 7 - DURATION AND TERMINATION

Each Subscription is taken out for the duration indicated in the selected offer.

The selected offer also states the conditions for termination and renewal.

Subscriptions taken out for a fixed duration without tacit renewal cannot be terminated in advance.

To terminate a Subscription, the Client should notify METEO CONSULT by writing to Customer Services by registered letter with acknowledgement of receipt or by email, one month before the expiry date.

Otherwise, the fixed-term Subscription will be renewed by tacit consent for the same duration. Termination will not result in any reimbursement of the price of Subscription, except in the event that the Client uses his right of cancellation as provided for in article 9.

The total sum disbursed for the Subscription remains the property of METEO CONSULT.


ARTICLE 8. DELIVERY

8. 1. Processing of Subscription

The contents and services of the various Subscriptions offered by METEO CONSULT are accessible solely for the duration of the Subscription.
METEO CONSULT reserves the right to interrupt access to the service in the event of non-payment, by way of a formal notice of its intention, and after there has been no response for 15 (fifteen) consecutive days.


8. 2. Delivery of Products

Products are delivered to the delivery address provided by the Client during the order process.

“Classic” delivery : Colissimo via LA POSTE: This delivery method does not apply to French overseas territories and the rest of Europe. Delivery will take place within 72 hours. This service is included in the price of the item.

Other delivery methods: This service is invoiced to the Client at €20. This method is compulsory for any dispatch outside Metropolitan France (Europe or French overseas territories).

All delivery periods are calculated in working days. METEO CONSULT undertakes to make every effort to deliver the products ordered by the Client within the specified timeframes.

In the event that a product is found to be completely or partially unavailable after the order has been placed, the Client will be informed by email.

In this event, in accordance with the provisions of article L 121-20-3 of the French Consumer Code, the Client has the right to:

  • - receive a product of equivalent quality and price, while stocks last;
  • - be reimbursed the price of the product ordered, within 30 days of the request.

Delivery charges for delivery of the replacement product will be assumed by METEO CONSULT.

Products ordered will be delivered in one package, except in exceptional circumstances or in the event of the unavailability of one or more products.

8.3 Order Tracking, Delivery Periods and Delays

The bank card will be debited at the time of the order. The order is immediately confirmed.

In the event of payment by cheque or transfer, the order will be processed on receipt of the cheque or transfer. As a result, the delivery periods will apply from the date on which the cheque or transfer is received. The date on which the order is confirmed therefore corresponds to:

  • - the date of the order for online payments by bank card
  • - the date of receipt of the cheque for payments by cheque subject to cashing
  • - the date of receipt of the transfer for bank or postal order or transfer.

In the event of a delay in delivery by La Poste, we recommend the Client check his local post office for the package in the first instance, then if necessary inform METEO CONSULT of the delay by contacting Customer Services (see article 12).


ARTICLE 9. RIGHT OF CANCELLATION (COOLING-OFF PERIOD)

In accordance with article L. 121-21 of the French Consumer Code, the Client has the right to request a refund on his order within fourteen (14) clear days. This period begins on:

  • - receipt of the order in the event of delivery of an item;
  • - the conclusion of the contract in the event of a Subscription.

The Client should inform METEO CONSULT of the decision to cancel the order by sending the cancellation form available on his Account before the expiry of the fourteen (14) day period.

METEO CONSULT authorises the Client to fill in and transmit the form online. In this case, METEO CONSULT will send an acknowledgement of receipt of the cancellation request without delay.

No penalty will be imposed; however, the Client will be responsible for the cost of returning the item(s). In order to ensure the package can be tracked, the Client must return the item via Colissimo Suivi.

The Client undertakes to return or restore the order without unjustified delay and, at the latest, within fourteen (14) days of communicating the decision to cancel.

The products must be returned in their original packaging and in perfect condition, accompanied by the invoice, to the following address: METEO CONSULT, 1 rue Antoine de Baïf, Domaine de Marsinval, 78540 VERNOUILLET.

Damaged, unsealed or incomplete items will not be accepted and cannot be reimbursed.

Refunds will be paid within 14 working days of receipt of the request.

However, METEO CONSULT reserves the right to defer said refund until the returned goods are received provided that they are in good condition as specified above.

Exceptional cases:

In the event of a Subscription, the Client authorises METEO CONSULT to immediately execute the Subscription without waiting for a delay of fourteen (14) clear days, given that the Client retains the right to exercise his right of cancellation.

The right of cancellation does not apply to the purchase of meteorological content on an individual basis.


ARTICLE 10. RESPONSIBILITY OF METEO CONSULT

In accordance with the legal provisions, the products offered by METEO CONSULT possess:

  • - a legal warranty of conformity for a duration of 2 (two) years from delivery of the product
  • - a legal warranty against hidden defects resulting from a fault in material, design or manufacture affecting products delivered and making them unsuitable for use, for a duration of 2 (two) years from the discovery of the defect.
  • - a manufacturer’s warranty, depending on the products and brands concerned, generally of one year’s duration.

All warranties are no longer valid in the event of misuse, negligence or inadequate maintenance by the Client, or in the event of normal wear and tear, accident or force majeure; the METEO CONSULT warranty is limited to replacement or reimbursement of non-compliant or defective products.

The Client must retain the purchase receipt for the product to benefit from a product warranty.

METEO CONSULT will replace or repair the products or items under warranty that are deemed defective.

In order to assert his rights within the warranty period, the Client should inform METEO CONSULT in writing of the existence of a defect(s) within a maximum period of 30 days of their discovery or risk loss of rights to the warrant.

Customer Services should be notified in the event of a defective product. No return will be processed without a returns number. Once agreement has been received, the Client has 15 days to return the product to METEO CONSULT. The Client is responsible for the costs of return. After this period, the return will be refused.

The item must be returned via Colissimo Suivi. Otherwise, METEO CONSULT accepts no responsibility in the event that the package does not arrive. No postal enquiry can otherwise be made. The products sold on the Website comply with current regulations in France. METEO CONSULT assumes no responsibility in the event of non-compliance with legislation in the country to which the products are delivered; it is the responsibility of the Client to verify this. The Client is solely responsible for selecting, storing and using the products.

METEO CONSULT will not be deemed liable or at fault for any delay or non-execution following the occurrence of an event of force majeure generally recognised by French jurisprudence.

As regards electrical and electronic devices, the Client is hereby informed that the presence of dangerous substances in electrical and electronic equipment may have harmful effects on the environment and human health. The Client must therefore not dispose of these items in unsorted waste. (French legislation of 20 July 2005 concerning the composition of electrical and electronic equipment and elimination of waste from this equipment).


ARTICLE 11. LIMITATION OF LIABILITY OF METEO CONSULT

METEO CONSULT undertakes to make every effort to develop its meteorological information according to the latest technology. The Client agrees to accept the features and limitations of meteorology, and in particular to acknowledge that:

  • - the Client is solely responsible for use of the information. As a result, METEO CONSULT cannot be held civilly liable, due to an express or tacit obligation, towards the Client for any direct or indirect damage resulting from the use of the information;
  • - he is aware of the nature of meteorology, and in particular of its technical capabilities and the uncertainties linked to this discipline;
  • - any communication by the Client of elements of information is carried out under his own responsibility;
  • - the purchase of all meteorological information implies acceptance of said information without reservation.

The photographs and illustrations accompanying the services on the Website have no contractual value and METEO CONSULT cannot therefore be held liable.

METEO CONSULT, or any of its partners, cannot be held liable for any damage, direct or indirect, consequential, special, incidental or punitive, which may result from errors, omissions or delays in the transmission of said information, of the loss of information or problems arising during electronic payments.

METEO CONSULT cannot be held responsible for the non-execution of the contract in the event of the unavailability of the service due to an event of force majeure or malfunction, particularly in telecommunications. METEO CONSULT assumes no responsibility for any indirect damage due to this document, including operating loss, profit loss, loss of opportunity, damages or charges.

In accordance with article 1124 of the French Civil Code, dependent minors are not permitted to conclude a contract. METEO CONSULT cannot therefore be held responsible in the event that nominative data relating to a minor is collected unwittingly.


ARTICLE 12. CUSTOMER SERVICES

For any information, question or advice, the Customer Services Department at METEO CONSULT can be contacted at the following address: METEO CONSULT, 1 rue Antoine de Baïf, Domaine de Marsinval, 78540 VERNOUILLET, FRANCE; or by telephone at: +33 (0)1 39 28 19 90, from Monday to Friday 9:00 to 18:00 and during the summer on Saturdays, Sundays and bank holidays from 8:00 to 12:00; or via email at contact@meteoconsult.com. All this information is available on the “Contact Us” page of the Website.


ARTICLE 13. CLIENT DECLARATION, RESPONSIBILITY AND OBLIGATIONS

The Client confirms that he is at least 18 years of age. The Client undertakes to keep the User ID and personal pass code confidential.

The Client undertakes to provide METEO CONSULT with information that is true, accurate and complete during registration on the Website and to inform it of any modifications without delay. The Client acknowledges that in the event that the information recorded during registration is incomplete, inaccurate or out-of-date, METEO CONSULT can suspend access to the Website without notification or reimbursement.

The Client is solely responsible for the use of his personal User ID. Any connection to the Service by means of the Client’s User ID will be deemed to have been carried out by the Client.

METEO CONSULT reminds the Client that all information given to the Client must not be disclosed to a third party. The Client will be held responsible for any unauthorised use of this confidential information of which he is the cause. The Client should inform METEO CONSULT immediately in the event of any suspected unauthorised use of his Account.

The Client is responsible for taking all appropriate measures to protect his data and software from contamination by viruses and attempted intrusions into his IT system by third parties via the Service.

The Client is obliged to employ the information obtained via METEO CONSULT for lawful purposes, in accordance with current legislation and the French Intellectual Property Code in particular and to observe the general terms and conditions. The Client is authorised to use the Service for his own personal and professional use.

The Client acknowledges that he is responsible for any infringement - by himself or by a third party user of the services to which he has personally subscribed on the Website - of these general terms and conditions, of current legislation and/or intellectual property rights, rights of privacy and/or any other infringement of any third party right. As a result, the Client indemnifies METEO CONSULT, its directors, employees, suppliers, sellers and service providers, from claims resulting from the above-mentioned infringements, the potential costs of judicial procedures (costs and irrecoverable expenses in particular) or amicable settlements.


ARTICLE 14. INTELLECTUAL PROPERTY

METEO CONSULT and/or its partners hold the exclusive rights to all the information available on the Website (general structure, text, comments, works, videos, sounds, hyperlinks, illustrations, animated images, non-animated images, and reproduced images in particular) as well as the information downloaded within digital products, all trademarks reproduced on the Website, all programmes and/or technologies provided in relation to the Website and, more generally, all or part of the Website itself under copyright law and/or intellectual property law, throughout the world. These general terms and conditions do not entail transfer of any of these rights of intellectual property to any Client. As a result, the use of all or part of the contents of the Website is permitted solely for private, non-public and non-exclusive use.

This right is restricted to the right to reproduce all or part of the content of the Website as storage for representation on a single screen and for reproduction, in one copy, as backup or paper print-out, as required, in exchange for a Subscription for paid content. This right applies strictly to personal, private and non-public use; any total or partial networking, redistribution or commercialisation of this content to third parties, in any form whatsoever, is strictly prohibited. The same applies to the RSS feed and the newsletters. Any use of this content in a professional or commercial context or any commercialisation of this content to a third party is prohibited, unless written agreement is received in advance from METEO CONSULT. Distribution of a press review within a company or to any third party, including all or part of the information on the Website, is also prohibited.

Notwithstanding the rights of reproduction and storage strictly defined above, and without advance written authorisation from METEO CONSULT, the user of the Website is forbidden to reproduce and/or use the trademarks and logos on the Website, or to modify, copy, translate, reproduce, sell, publish, exploit and distribute in any digital or other format, all or part of the information, text, photos, images, videos and data on the Website, which constitute works according to the provisions of article L112-1 of the French Intellectual Property Code.

Any infringement of these mandatory provisions will render the offender, and all responsible persons, liable to criminal and civil penalties prescribed by law.


ARTICLE 15. LINKS

METEO CONSULT or a third party may establish a link with other websites or sources. METEO CONSULT has no means of monitoring these websites and sources and does not guarantee or assume liability for the availability of said external websites and sources. METEO CONSULT adopts no ownership of the contents to which these websites or sources give access and accepts no liability or guarantee in relation to these contents. Links are largely set up automatically and, due to their number, cannot be checked by personnel of METEO CONSULT. However, if the pages of METEO CONSULT Websites contain a link to an external website containing unlawful content distributed by a third party, METEO CONSULT will remove the link to this page, after having been informed of said content.


ARTICLE 16. INFORMATION TECHNOLOGY AND LIBERTIES

METEO CONSULT respects the privacy of its users and Clients and complies strictly with current laws on the protection of privacy and individual liberties.

METEO CONSULT undertakes to ensure all personal information relating to the Client contained in the Registration Form is regarded as confidential.

METEO CONSULT undertakes to ensure the Client’s personal information is not used for trading purposes or, if applicable, for marketing purposes for the products and services offered by the Website or by third party companies that are partners of METEO CONSULT, subject to the agreement of the Client obtained under the conditions required by law.

In accordance with the French law on Information Technology and Liberties (Loi Informatique et Libertés) of 6 January 1978, the Client has the right to access, modify and delete personal data concerning himself.

The Client may exercise this right online by accessing his Account on the Website or by writing to Customer Services by email or mail. The Client acknowledges that he has been informed that, unless otherwise notified, his details may be retained by METEO CONSULT and used for marketing purposes for other services and/or products offered by METEO CONSULT.

METEO CONSULT certifies that its files and automated processing of personal data have been declared to CNIL under number 1413483 in accordance with the French law on Information Technology and Liberties of 6 January 1978.

METEO CONSULT reserves the right to inform its Clients by email of any developments in its own services and commercial offers.

However, the Client can refuse to receive promotional messages from the Website and/or third party partners of METEO CONSULT during registration by clicking on the corresponding button, or, once registered or subscribed, by altering his personal details online on his subscriber space.

Notwithstanding the aforementioned, METEO CONSULT may disclose global statistics and general demographic information relating to the Client and his activities, which does not identify or make reference to the products or the Website and does not use or make reference to a trademark, trade name or logo of METEO CONSULT.

METEO CONSULT also uses this information as required for the provision of its services.

The Client acknowledges that this information will be subject to automated processing.


ARTICLE 17. APPLICABLE LEGISLATION - JURISDICTION

This contract is subject to French law. The language of this contract is French. In the event of a dispute, French courts will have sole jurisdiction.


ARTICLE 18. SEVERABILITY CLAUSE

In the event that any of the provisions in these terms and conditions are found to be unenforceable under current law, the parties agree to renegotiate the provision(s) in good faith, in order to maintain an economic position that most closely approximates that described under the provision found unenforceable.

If they fail to replace this provision in a way that is mutually acceptable and applicable, this provision will be excluded from these terms and conditions and the remaining terms and conditions and other provisions will remain unaffected, retaining their scope and validity, and will be interpreted as if said provision has been excluded.


ARTICLE 19. MODIFICATION OF THE GENERAL TERMS AND CONDITIONS OF SALE

METEO CONSULT reserves the right to adapt or modify these general terms and conditions of sale at any time. The new general terms and conditions will be brought to the attention of the Client, as applicable, through online modification and will be applicable only to sales made after modification.


ARTICLE 20. DEFINITIONS

Client: designates a registered user of the Website, who has subscribed to one of the Subscriptions or purchased one of the products offered by METEO CONSULT.

Subscription: designates any subscription by a Client for the price and duration stipulated in the selected offer to all or some of the products or services provided on the Website or in the form of various services not connected to the Website. A Subscription is accompanied by a Unique Access Code, which provides rights of access and use of certain sections of the Website for the duration of the Subscription. If the subscribed Client is a legal entity, the User ID and PERSONAL PASS code will be mandatorily allocated to one or more designated physical persons as authorised by the Client.

Acknowledgement of Receipt: designates the electronic mail sent to the Client by METEO CONSULT summing up the main elements of the Subscription and including, to this end, some elements of the Registration Form.

User ID: designates the Client’s User ID and personal pass code selected by the Client during registration, which enables identification and access to various services provided on the Website to which the Client has subscribed.

Account: designates the space provided for the Client on the Website, enabling access, after identification by access codes, to the services to which he has subscribed, his contract and invoices. Registration Form or Order Form: designates the form enabling the Client to register on the Website. Signature or Acceptance: designates the Client’s acceptance of these general terms and conditions, through online confirmation by way of a click on the confirmation button in the Registration Form. Website: designates all the contents, products and services offered by METEO CONSULT on the website available at www.meteoconsult.fr. METEO CONSULT: designates the Société par Actions Simplifiée (simplified joint stock company) with a capital of 220,290 euros, and head office at 1 rue Antoine de Baïf, Domaine de Marsinval, 78540 VERNOUILLET, FRANCE, listed on the Trade and Companies Register (RCS) of Versailles under number 347 613 879.


INFORMATION RELATING TO YOUR RIGHT OF CANCELLATION

What is the deadline for cancellation?

If you would like to cancel, you should indicate your intention within 14 days, either from receipt of your order, or from when you subscribed. If applicable, you will have a further 14 days in which to return your order to us (except in the case of a Subscription).


Important Information.

If your return is made outside the 14-day period, we reserve the right to refuse your package and return it to you.

We hereby remind you that you cannot exercise your right of cancellation for leisure activities such as tastings, wine courses, shows and trips provided on a fixed date or period.

Your right of cancellation will also not apply in the event of a digital subscription as soon as you have expressly renounced your right of cancellation during the registration of your order.



How do I indicate my intention to cancel?

To indicate your intention to cancel, please fill in the attached form, .


What should I do if I want to return my parcel?

You should return your parcel to METEO CONSULT, 1 rue Antoine de Baïf, Domaine de Marsinval, 78540 VERNOUILLET, France, enclosing your withdrawal form. Please adhere to the following terms:

  • - Use a standard-size parcel.
  • - Put the product(s), in their original packaging, inside the parcel.
  • - Frank your parcel with sufficient postage.

Once we have received your parcel, we shall process your refund. We will send you an email summarising all the information relating to the transaction.

** +33 1 77 86 86 86 : phone number for forecasts for France and the world, calls from France only – €2.99 per call